For providers
Deploy VxSure as a compact software-defined appliance in your own environment, operate it for many customers from one console, and define the service, the SLA and the price yourself.
Foundation tier: no fee, six Advanced evaluation instances.
| Provider type | Problem today | How VxSure fits |
|---|---|---|
| MSSPs | Web security is resold, not operated, so it adds little to the managed service | Run inspection on your own infrastructure and feed every web decision into your SOC |
| System integrators | Client designs need a Layer 7 control that fits custom networks and identity | Deploy on the client's platform of choice, with JWT-based SaaS integration in Advanced |
| Telcos and ISPs | Connectivity is sold without a security layer | Inline inspection for subscriber traffic, with traffic mirroring to your monitoring |
| Cloud operators | Customers ask for security that stays in your region and your data centre | Run VxSure alongside your existing services, with logs kept in-region |
| Security specialists | Advisory work ends at a report, with no recurring service behind it | Turn policy and compliance work into an operated service |
ProblemA platform is only useful to a provider if it maps to services customers buy.
Problem: DNS and category filtering cannot see inside HTTPS or files hosted on trusted domains.
Controls: TLS inspection with the customer's own CA, inline file inspection, DNS filtering and tunnelling detection, command-and-control blocking, content disarm.
Typical buyer: small and mid-sized organisations.
Problem: staff paste and upload company data into AI tools and personal SaaS accounts.
Controls: identifies AI and SaaS destinations, separates company and personal accounts, applies allow, limit or block per app.
Typical buyer: any organisation where staff use AI tools at work.
Problem: sensitive data leaves through browser uploads, including inside archives and images.
Controls: detects PII, financial and health records in text, files, archives and images (OCR); blocks uploads to unapproved destinations.
Typical buyer: finance, healthcare, IT and outsourcing firms.
Problem: auditors need long-term decision logs kept in a specific jurisdiction.
Controls: every decision logged with user, rule and action; versioned policy changes; logs stored on your in-region infrastructure.
Typical buyer: regulated organisations.
Problem: unknown sites are either blocked, which stops work, or allowed, which exposes the endpoint.
Controls: risky pages render in a remote browser on your infrastructure; active code never reaches the device.
Typical buyer: finance teams, executives, front-office staff.
Problem: connectivity is sold without inspection.
Controls: inline inspection of subscriber traffic; network traffic mirroring to the provider's monitoring.
Typical buyer: business subscribers of telcos and ISPs.
Problem: custom environments need consistent identity across internal and SaaS applications.
Controls: JWT-based SaaS integration; advanced usage controls.
Typical buyer: clients of system integrators.
Problem: SOCs lack application-layer evidence from web sessions.
Controls: structured logs of every web decision forwarded to the SIEM, ticketing and automation tools.
Typical buyer: customers of MSSPs with a security operations centre.
ProblemUnclear responsibility between vendor and provider is where outages and disputes start.
| Area | Partner | VxSure |
|---|---|---|
| Infrastructure (compute, storage, bandwidth, including RBI) | Included | Not included |
| Deployment and configuration | Included | Guidance and reference material |
| Customer contract, service scope, SLA and price | Included | Not included |
| First-line operations and customer support | Included | Not included |
| Platform software, updates and threat intelligence | Not included | Included |
| Second-line partner support | Not included | Included |
| Product defects and fixes | Not included | Included |
| Enablement: workshops, reviews, documentation | Not included | Included |
ProblemRunning one stack per customer does not scale for a provider team.
ProblemSecurity layers that need network redesign or endpoint rollout stall in delivery.
ProblemA demo tenant shows the vendor's environment, not yours.
No fee. Onboard up to two technicians and receive six Advanced non-production instances for proof of concept, evaluation and training.
Deploy in your lab or a prospect's environment. Validate TLS inspection, DLP, RBI and logging against your own test cases, with fortnightly workshops and included assistance sessions.
Deploy Basic without instance limits. Add Power and Advanced as customers need them.
Evaluation instances are non-production and subject to published usage rules.
| Entitlement | Foundation | Growth | Strategic |
|---|---|---|---|
| Suited to | Evaluation and market entry | Recurring managed services | MSSPs, telcos, cloud operators |
| Technicians | Up to 2 | Up to 6 | Up to 10 |
| Advanced evaluation instances | 6 | 15 | 35 |
| Basic production deployments | Unlimited | Unlimited | Unlimited |
| Power production instances | Not included | Included | Included |
| Advanced production instances | Not included | Not included | Included |
| Technical workshops | Fortnightly | Fortnightly | Weekly |
| Weekly Solution Performance Review | Not included | 1 seat | Up to 3 seats |
| Customer assistance sessions | Included | Included | Included |
| Discount on eligible add-ons and services | Not included | Included | Included |
| Product access | Selected betas | Previews and roadmap briefings | Priority beta and product planning |
Instance entitlements and pricing: see Pricing
ProblemWhen a customer is down, a provider needs a defined path to someone who can fix the product.
| Line | Owner | Scope |
|---|---|---|
| First | Partner | Customer relationship and day-to-day operations |
| Second | VxSure partner support | Email support on every tier; included assistance sessions for customer escalations |
| Third | VxSure engineering | Product defects and fixes |
Production-down issues are handled first, on every tier.
Technical workshops, Weekly Solution Performance Reviews, documentation, deployment guides and a partner kit (coming soon).
ProblemTLS inspection, DLP, traffic mirroring and logging create legal obligations for whoever operates them.
As the operator, you process customer traffic and logs on their behalf. VxSure supports this with:
Customers remain responsible for lawful authorisation and employee notice for TLS inspection in their jurisdiction.
